Cancellation Policy?
Rescission
Consumers have the right of recession (see § 312 section. 1, § 310 section 3 BGB). According to § 13 BGB, a consumer is any natural person who concludes a legal transaction that is mostly neither related to their commercial nor their self-employed business.
Right of recession
You have the right to withdraw from the contract without giving any reasons within 14 days. The withdrawal period is fourteen days from the day of the contract conclusion. In order to excercise your right of recession you must inform us - SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, T +49 431 9822-399, F +49 431 9822-138, portparking@portofkiel.com about your decision to withdraw from the contract by a clear statement. You can make use of the template attached, however, it is not mandatory. To comply with the notice period, it is sufficient to send the message about your exercising the right to recession before the notice period lapses.
Consequences of recession
If you withdraw from this contract, we are to refund any payments received from you immediately and within fourteen days from the day that we received your cancellation at the latest. For this reimbursement we will use the same method of payment that you used for your original transaction unless something different has been explicitly agreed with you; in no case will there be charged any fees to you due to this reimbursement. If you insisted on beginning the service during the withdrawal period, you are to pay us an appropriate amount corresponding to the ratio of the services provided up to the point in time where you informed us about your withdrawing from this contract in comparison to the overall scope of the services stipulated in the contract.
Cancellation
Until 56 days prior to rental start, the hirer can cancel the contract without charge, in case of a later cancellation, PORT OF KIEL’s pecuniary claims are as follows:
25 % of the rental charge for cancellation up to 42 days prior to rental start
50 % of the rental charge for cancellation up to 14 days prior to rental start
90 % of the rental charge for cancellation within 13 days prior to rental start
Cancellations can only be conveyed in writing, per fax or e-mail. The notice of cancellation is to be directed to SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, F +49 431 9822-138, portparking@portofkiel.com
A cancellation to become effective depends on the date when the cancellation notice is received by PORT OF KIEL.